Digitize proprietary clinical guidelines and deploy a clinical decision support platform

 


Delivery Setting
Physician Group

Customer Profile
A regional medical oncology network with twelve clinics

Business Problem
The oncology network needed a platform to deploy a decision-support solution to support two clinical requirements:

  • digitize the symptom management protocols for chemotherapy patients, and
  • survey patient distress and addressing identified problems

Solution
Status:Go used their Healthcare Decision Support foundation to transform the network’s static, proprietary content into a dynamic rules-based logic engine. Existing protocols, guidelines, and algorithms were incorporated into the solution so care coordinators and nurses could easily manage patients and create referrals and interventions based on patient symptoms and survey data. In addition, Status:Go designed a patient-facing mobile app to collect survey responses in the waiting area.

Nurses within the network, especially the care coordinators working in the centralized contact center, provide recommendations to patients based on symptoms, care plan components, treatment specific information, and make social service referrals based on need, geography, and financial capacity. Information is easily appended to the patient’s medical record.

Results
Six moths following implementation:

  • Unnecessary emergency room visits resulting from symptoms related to recent chemotherapy treatment were reduced by 7.8%
  • Average patient distress score decreased 1.7 points between the first and third survey response
  • The network saw a 23% increase in the number of patients that were connected to relevant social and community support resources
  • The solution aligned data collection across business units and eliminated the use of home-grown (Microsoft Word, Excel, PDF documents) decision-support tools

Let’s get started.

The first step: Getting on the phone to discuss your project.

Status:Go creates software for healthcare delivery organizations so they can improve operations, execute strategies, andtry new ideas.
 
We know healthcare, Salesforce, and how to get things done.
 
You’ve prepared your people for industry change with strategy. Now give them the tools to execute.

Project Experience

We’ve helped every type of healthcare delivery organization execute on a variety of strategies.

Status:Go creates software for healthcare delivery providers to improve operations, execute strategies, and try new ideas.

We know healthcare delivery, Salesforce, and how to get things done.

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