Create an operations platform to manage sales, projects, and asset tracking in telehealth department

 


Delivery Setting
Integrated Healthcare Delivery System

Customer Profile
A telehealth department at an academic medical center providing outreach services to regional partners

Business Problem
The medical center recognized telehealth as a core pillar of its outreach and patient referral strategy and desired to streamline departments operations across five specialties and partner clinics in multiple states by eliminating home-grown solutions

Solution
Status:Go created a solution to serve as the primary business system for the department. The platform includes:

  • Customer relationship management for prospective and current customers
  • Task management for planning, implementing, and tracking the numerous details of preparing a new location for telehealth services
  • Asset management for leased telehealth equipment
  • Automated system to capture and manage internal and external product and feature development needs, service requests, project management, and product and feature development requests
  • Sales forecasting, contract management, and prospect information gathering
  • Tracking and documenting advertising outreach and marketing event activities

Results

  • Contract execution turnaround time was reduced by 7 days
  • Project implementation following contract execution was reduced by 15 days
  • Department eliminated all home-grown business operations tools including Excel spreadsheets, Word documents, legacy project management tools and paper forms

Let’s get started.

The first step: Getting on the phone to discuss your project.

Status:Go creates software for healthcare delivery organizations so they can improve operations, execute strategies, andtry new ideas.
 
We know healthcare, Salesforce, and how to get things done.
 
You’ve prepared your people for industry change with strategy. Now give them the tools to execute.

Project Experience

We’ve helped every type of healthcare delivery organization execute on a variety of strategies.

Status:Go creates software for healthcare delivery providers to improve operations, execute strategies, and try new ideas.

We know healthcare delivery, Salesforce, and how to get things done.

© Status Go, Inc.