Build a pre-admission operations solution for addiction recovery to complement existing systems

 


Delivery Setting
Behavioral Health

Customer Profile
A five-facility addiction recovery organization with residential and intensive-outpatient operations in two states

Business Problem
The organization was utilizing Salesforce for its outbound sales and marketing efforts and wanted to create a pre-admission operations solution to complement its existing infrastructure and replace an outdated existing system.

Solution
Status:Go created a complementary pre-admission solution to support the business process. The functionality consisted of:

  • Patient pre-qualification and information gathering module, including any information gathered as a result of outbound sales and marketing efforts
  • Clinical decision-support tool for determining required level of care
  • Administrative and clinical assessment tool to capture required information relating to treatment history, previous diagnoses, medical history
  • Real-time insurance eligibility check and verification of benefits
  • Integration with air travel reservation system and sober escort car service providers
  • Estimated out-of-pocket treatment cost calculator including level of care and associated travel expenses

Results
Six months following implementation:

  • Pre-admission process improved admission decision efficiency by four days
  • 7% increase in program enrollment across all sites
  • Sales and marketing campaign attribution led to an increase in marketing spend for digital campaigns with best results, a previously unreported measure

Let’s get started.

The first step: Getting on the phone to discuss your project.

Status:Go creates software for healthcare delivery organizations so they can improve operations, execute strategies, andtry new ideas.
 
We know healthcare, Salesforce, and how to get things done.
 
You’ve prepared your people for industry change with strategy. Now give them the tools to execute.

Project Experience

We’ve helped every type of healthcare delivery organization execute on a variety of strategies.

Status:Go creates software for healthcare delivery providers to improve operations, execute strategies, and try new ideas.

We know healthcare delivery, Salesforce, and how to get things done.

© Status Go, Inc.